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Office Fit-outs: BOQ Essentials Most Quotes Miss

A comprehensive BOQ (Bill of Quantities) is the backbone of any successful office fit-out. Too often, clients receive high-level quotes that omit critical items — leading to scope creep, delays, and unexpected costs. Here’s a checklist of BOQ essentials that many quotes miss, and why including them early saves time and money.

Why a complete BOQ matters

A BOQ is more than pricing; it’s a commitment to scope, materials, and workmanship. A detailed BOQ aligns client expectations, enables apples-to-apples contractor comparison, and protects both parties from costly mid-project variations.

Often-missed BOQ items
  • 1. Low-voltage & data cabling pathways: Many quotes include basic electrical but not dedicated raceways, conduits, trunking or patch panels required for data, voice and security systems. Omitting these later causes rework and additional finishes.
  • 2. Provision for IT racks and server room cooling: The footprint, cabling, earthing and cooling needs for server equipment are frequently underestimated.
  • 3. False ceiling access panels & service routes: Access panels for maintenance and defined service routes for future MEP work are essential for long-term operability.
  • 4. Detailed lighting lux levels and control strategy: Quoted light fixtures without design intent can leave workstations underlit or oversupplied. Include lux-level targets per area and provisions for dimming or sensors.
  • 5. Joinery hardware & internal fittings: High-level joinery costs often miss hardware like hinges, locks, soft-closes, drawer mechanisms and branded fittings that affect longevity and user experience.
  • 6. Floor finish transitions & thresholds: Where different flooring meets (reception to work area), proper thresholds and trims are needed to prevent damage and ensure accessibility.
  • 7. Fire & life-safety interfaces : Fire-rated doors, smoke detectors, emergency lighting, and exit signage coordination with electrical scope is sometimes excluded.
  • 8. External works & signage interfaces : Point-of-entry works, sign mounting provisions, and any external civil patching should be budgeted.
  • 9. Waste management & site cleaning: Daily housekeeping, debris removal, and final post-installation cleaning keep the site safe and reduce snagging time.
  • 10. Testing & commissioning : Commissioning of MEP systems, load testing for electrical, and handover documentation are often absent from quotes but are crucial for acceptance.
How to get a BOQ that protects you
  • Ask for line-by-line BOQ with brand/grade specifications and provisional sums for unknowns.
  • Insist on drawings: layout, lighting, MEP routing, and reflected ceiling plans to match BOQ items.
  • Include a contingency & clear variation process for scope changes.
  • Choose contractors who provide staged payments tied to verifiable milestones and deliverables.

Long-term benefits

A robust BOQ reduces disputes, compresses timelines, and improves lifecycle costs by specifying the right materials and access for maintenance. For offices, where uptime and operability matter, ensuring these often-missed items are listed upfront means fewer mid-project surprises and a fit-out that serves employees for years. Include clear warranty and maintenance clauses. These significantly save time and money later.

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Russell Sprout march 26,2024 at 10:47 pm

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Fletch Skinner march 26,2024 at 10:47 pm

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Samuel Serif march 26,2024 at 10:47 pm

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